Our client is a well-established Cincinnati icon.   They are a leader in their industry and have been headquartered in Cincinnati for 75+ years.   They are growing and expanding and looking for IT professionals to help leverage IT as a competitive advantage.  This is a mid-sized company where you can make a difference.   Great team atmosphere and virtually no turnover. 

 

In our Senior Salesforce Analyst role, you will play a pivotal role in this large scale SalesForce/Sales Cloud implementation.   This includes defining and implementing best practices, leading projects, developing relationships and working with stake holders, working with vendors, selecting and implementing a version control system, developing within Field Service Lightning,  and more. 

 

This is a permanent position with full benefits including Medical, Dental, Paid Vacation and Holidays, 401K, Tuition Reimbursement and more. 

 

Responsibilities will include:

• Develop solutions within the Salesforce platform to support key business functions and meet project objectives, client requirements, and company goals. 
• Coordinate with project management resources to drive migration of legacy applications to our Salesforce platform. 
• Define and implement best practices
• Help manage ongoing maintenance of the Salesforce environment and conduct long-term improvement efforts to ensure compatibility with evolving mission requirements. 
• Build relationships with stakeholders and work with them to analyze project requirements and current system capabilities. 
• Help create applications to interface with Salesforce as needed. 
• Act a mentor to other developers and team members on Salesforce development best practices and available functionality. 

 

Requirements and Skills

• Strong people skills to interact with staff, colleagues, cross-functional teams and third parties. 
• Bachelor's degree in Computer Science, Information Technologies or related field, or an equivalent combination of experience, education, and training. 
• At least 3-5 years of Salesforce implementation experience.
• Extensive experience with Salesforce Field Service Lightning. 
• Excellent verbal and written communication skills and the ability to present ideas and discussions in larger forums when needed. 
• Experience in planning and delivering software platforms used across multiple products and organizational units. 
• Agile Methodology experience preferred. 
• Salesforce certifications (Certified Platform Developer 1 or 2, etc.) preferred. 
• ITIL experience a plus; ITIL Foundations certified preferred. 
• Previous CRM Platform Development preferred.