Commercial Collections Specialist Not right for you? We've got others

$45,000 - $57,000
Lake Forest, IL
August 2nd 2022
Minimum Degree:
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We are looking for a motivated Commercial Collections Specialist who can develop customer relationships, recognize delinquency trends, identify causes of account difficulties, and determine the best course of action to resolve delinquency issues.

•Responsible for maintaining continuous follow-up with customers to obtain timely payment
•Complete and provide account reconciliations
•Facilitate across departments on behalf of the customer for disputed invoices
•Partner with Sales, Billing, and Accounts Receivable to resolve Payment disputes
•Keep detailed collection notes within our system
•Understand and ensure compliance with internal procedures and controls
•Communicate effectively with Sales, Billing, Accounts Receivable, and Management
•Prepare Collection Report(s) for Management as needed
•Involvement in departmental initiatives, projects, or cross-functional training as required
•Excellent customer service skills
•Strong interpersonal (verbal and written) communication skills
•Strong organizational, time management and prioritization abilities
•Intermediate proficiency in Excel and other Office programs-V Lookup experience helpful
•Must possess a strong work ethic and be a team player
•3-5 years’ experience in a B2B Collection Department environment






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